Asia Pacific Shared Service Center - HR - Training Operations Analyst Job

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Our Enterprise workforce provides deep expertise to manage and operate Accenture's business functions and support client teams. They work in a wide range of functional areas including human resources, marketing and communications, finance, quality control, legal, IT, facilities and services.

Enterprise workforce professionals make sure we increase our earnings and grow as a company efficiently and effectively. We must continually update our organization and evolve to meet the ever-changing demands of the marketplace and achieve higher performance both for ourselves and our clients. Our Enterprise workforce people play a leading role in our strategic and operational programs, acting as the agents of change within Accenture itself.

We need people who can challenge conventional wisdom, offer unique perspectives and conceive more innovative solutions for our business.


Job Summary :

The Human Resources Analyst is responsible for executing administration tasks around the ongoing operation of employee related programs and processes relevant to business needs. This includes annual processes, performance/compensation processes as well as ad-hoc requests.

Key

Responsibilities:

They will be responsible for a range of processes as defined by the team structure in The APSCC they are aligned with. The APSCC service lines are as follows:

·Exit management

·HR Reporting

·Leave administration

·Performance management and review

·Recruitment (new hire administration)

·Redeployment (DTE transfer/SL affiliation)

·Employee data management

·Training operations

Transactions (HRSP and Other)

·Complete all administrative and transactional tasks related to the implementation of the service lines noted above

·Perform information maintenance and update for all service lines (e.g.: new hires, leave administration, personnel information changes and updates) in an accurate and timely manner

Systems / Standards

·Maximize the effectiveness of the HR function by using systems and procedures that ensure compliance with Accenture standards

·Customer Services

·Assist line management and employees by providing advice on relevant HR policies and by providing access to personnel information as required

·Respond to employee phone enquiries in a timely and effective manner ensuring where an immediate response can be given, that the enquiry is escalated appropriately.

Teamwork

·Maximize the effectiveness of teamwork within the HR Service Centre by providing assistance to team leads or other team members in busy periods

·Regularly review and action incoming email enquiries as directed by the Specialist

Knowledge and

Skill Requirements:

·Fluency in English and Strong PC skills (MS Office, including Excel, Access and Word)

·Good communication and interpersonal skills

·Good organizational skills

·Flexibility and teaming skills

·Strong analytical and problem solving skills

·Demonstrated willingness to work in flat team structure and develop a range of HR competences

·Strong customer focus

·Understanding of general HR policies, procedures and current best practice

·Demonstrated ability to set and meet objective

In the Enterprise workforce, learning is an ongoing process for each individual and the Enterprise workforce supports this process in a variety of ways including: an individual's experience, including day-to-day assignments, special projects and professional growth experiences; the ongoing feedback and guidance each individual receives on professional development from their career counselor and/or supervisor(s) and others; other learning enablers customized for an individual's development needs, including training (i.e., core leadership and professional training, leadership training and functional/technical training that builds and extends professional expertise); the Enterprise workforce community structure which provides opportunities for training, mentoring, coaching, knowledge sharing and networking; and other learning assets such as Accenture's knowledge exchange, global news feeds and publications, and methodologies.

Job: Operations, HR Processes & HR Information Systems
Primary
Location: China-Dalian
Organization: Internal Operations (Enterprise)
Schedule: Full-time

Job Segments: Education, HR, Human Resources, Operations, Process Engineering, Training