Human Resources Representative Job

Job Summary :

The Human Resources Representative will supports general human resources activities and provide integrated Human Resources services to appropriate groups ensuring that people-related issues are managed effectively. The HR Representative Generalist will work with leadership to understand the business environment and to determine, develop and execute innovative solutions to address work priorities. The HR Rep will also provide direct HR support to typically 1 or more client teams/entities/geographies of low complexity and/or 200 supervised people.

Key

Responsibilities:

Performance Management and Professional Development

·Assist with implementation and coordinate major Human Resources processes (e.g. annual and midyear promotions, annual performance management, compensation and salary administration) according to geographic/entity guidelines.

·Support career counselors and supervisors in the career development of all assigned personnel by providing guidance on career plans, coaching, and advising/approving required and elective training appropriate for their development.

·Support on-going performance feedback processes by providing regular guidance and training on delivering and receiving feedback, contributing to and reviewing formal input, discussing personnel issues, and supporting the implementation of performance improvement plans.

·Advise personnel on required and elective training appropriate for development

·Advise and manage "myscheduling" and CV updates

Employee Relations and Employee Transitions

·Keep closed relationship with members under HR Rep scope and catch satisfactory pulse timely

·Serve as an escalation point for personnel and employee relations issues and provide guidance and intervention, as needed, to resolve personnel issues.

·Support and advise executives on HR policy, ensure compliance to the company's policies.

·Support the integration of new joiners.

·Coordinate the termination process by organizing discussions, ensuring appropriate documentation, conducting/coordinating exit interviews, and elevating and/or addressing any resulting issues.

·Update all personnel changes from initial request through approval and implementation (location transfers, entity transfers, workforce transfers, other personnel transactions).

·Organize and attend community events and promote networking opportunities

·Coach and advise Career Counselors to ensure effective delivery of difficult messages

·Proactively monitor personnel issues/situations

General HR

·Coordinate training and scheduling issues and conduct some of training topics when need

·Update applicable Human Resources systems and maintain data, as required.

·Review results of Global People Survey and work with leadership to affect change.

·Team with other HR Representative to share best practices and contribute to knowledge capital.

·Supports a community partner and community members for the assigned community by coordinating and/or facilitating activities/meetings.

·Update management on a variety of matters including absence, poor performance, managed terminations, disciplinary and grievance matters, flexible working arrangements, advising on legal framework, options and potential risks.

·Coordinate the implementation of people programs and initiatives.

·Research attrition/retention, analyzing trends thorough headcount and exit data and recommending appropriate course of action.

·Respond, where necessary, to client labor/union activities/issues.

·Monitor the supply of personnel by maintaining personnel information in all appropriate systems, and reviewing and following up on all exceptions to chargeability and utilization targets

·Develop and distribute reports on a regular basis and upon request

Knowledge and

Skill Requirements:

·Strong communication and interpersonal skills

·Solid employment relations skills

·Conflict management skills

·Good understanding of Labor Law

·Good understanding of company policies, processes and procedures

·Good presentation skills

·Understanding of HR support processes, organization and tools

·Good understanding of the company's business objectives and organizational structure

·Good understanding of the company's position in the market place

·Strong understanding of supervised employee profiles

·Understanding of center specific issues and cultural issues

·Strong knowledge of one or more specific workforces, operating groups, or capability groups

·Understanding of HR performance measurement and target metrics

·Good understanding of SWF skills and capability requirement

·Good understanding of SWF career development process and path

·Good understanding of the external marketplace and industry trends

·Understanding of selling messages for each workforce in the organization

·Good professional development and training program implementation skills

·Data analysis experience

·Event management skills

·Leadership and coaching skills

·Analytical skills and problem solving skills

·Budgeting management skills

Qualifications:

Education: University degree preferably in Human Resources or similar

Language: Fluent Japanese ( JLPT 1)/Fluent English ( IELTS G-6),Japanese native speaker is welcomed

Work Experience: Minimum of 2 year providing HR/Training/Recruiting generalist service

Work Requirements: Few travel requirements depending on Clients within scope

Job: Human Resources Generalist
Primary
Location: China-Dalian
Organization: Accenture Technology Solutions (Solutions)
Schedule: Full-time

Job Segments: HR, Human Resources