Accounts Receivable Analyst Job

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Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Most of our people in Services are based long-term at a client location, an Accenture Delivery Center or, in some cases, an Accenture office.


Job Summary :

·Provide Accounts Receivable transaction processing support to deliver Accounts Receivable services to Business Groups in accordance with established Accounts Receivable processes and work procedures and in compliance with policies and procedures; and relevant legal and statutory requirements.

·Ensure that timelines and quality meet the agreed service levels and targets.

Main Tasks:

Functional Tasks:

·To perform accounts receivable invoices, collections and day-to-day transaction processing and ensuring delivery quality in terms of accuracy, completeness and timeliness on a daily basis.

·Report on overdue invoices, initiate the dunning process and generate reminders for overdue accounts, and provide for bad debts

·Monitor and reconcile direct bank credits

·Prepare customer statement of accounts

·Process collections from customers, process debit and credit notes and process refunds and rebates

·Liaise with the Business Groups on customer issues

·To accurately process all Accounts Receivable transactions within the given time frame, i.e. entered into SAP or rejected according to the established process and procedures.

·To ensure the accuracy and the completeness of the transaction processed.

·To attend to CSC communication channels e.g. email and assigned Helpdesk tickets.

·To monitor and process the urgent request before specified deadline.

·Perform other duties as and when delegated i.e. back-up function, business process improvement initiatives and ad-hoc projects.

·Resolve customer and Business Groups queries related to statement of accounts, invoices and collection information on timely basis.

Service Management and Continuous Improvement:

·Execute work in accordance with the service management framework by providing timely and accurate customer service.

·Review backlog and cycle time reports to improve process flow times.

·Minimize number of transaction escalations by ensuring all transactions are processed within agreed service timelines.

·Ensure queries from customers and Business Groups are attended to and resolved in a timely, responsible and proactive manner.

Education:

·A recognised Diploma or Degree in Finance & Accounting

Working Experience:

·Fresh graduates are encouraged to apply

·Working experience is desirable

Technical & Professional Knowledge:

·Recognizes and/or articulates knowledge and understanding of Accounts Receivable and other accounting functions.

·Has been trained and/or brief exposure in accounting transactions. Understands basic accounting terminology and able to articulate the concept in day-to-day work.

·Has experience in using MS office tools (MS Word and MS Excel). Understands basic concepts and application of the tool in day-to-day use.

·Reads, writes and speaks fluent English and one of the following languages:

·Bahasa Malaysia

·Bahasa Indonesia

Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.
Job: Accounting & Finance
Primary
Location: Malaysia-Kuala Lumpur
Organisation: Outsourcing for Accenture Clients (Services)
Schedule: Full-time

Job Segments: Accounts Receivable, Finance