Accounts Senior Analyst (Brazil - Portuguese) Job

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Job Description

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Service Delivery professionals are responsible for providing service delivery across the breadth of offerings such as accounting, information technology, application development and maintenance, helpdesk services, procurement, learning and training, and human resources. The work that is performed by our delivery professionals may serve one or more clients concurrently and they may be located directly at a client site or within our global delivery network.

Responsibilities:

·Provide Accounts Payable (AP) , Accounts Receivable (AR) , and General Accounting (GA) transaction processing support to deliver services to Business Groups in accordance with established processes and work procedures and in compliance with policies and procedures; and relevant legal and statutory requirements.

·Ensure that timelines and quality meet the agreed service levels and targets.

·To accurately process of the specific transactions (AP, AR, GA) and activities within the given time frame.

·All transactions should be processed i.e. entered into SAP or rejected according to the established process and procedures.

·To ensure the accuracy and the completeness of the transaction processed.

·To attend to Common Service Centre communication channels e.g. email and assigned Helpdesk tickets.

·To monitor and process the urgent request before specified deadline.

·Perform other duties as and when delegated i.e. back-up function, business process improvement initiatives and ad-hoc projects.

·Resolve Business Groups and Corporate queries on one of the specific transaction's issues on timely basis.

·To be mentor for Analyst to refer on SAP Accounts Payable functions.

·To coordinate and ensure month end activities related to AP is executed on timely basis.

·Act as a back up for Team Lead on daily task and as when required.

·Perform other duties as and when delegated i.e. review of analyst processing during stabilisation period, back-up function, business process improvement initiatives and ad-hoc projects.

·To coordinate and ensure that Analyst attends to CSC communication channels and assigned Helpdesk ticket promptly.

·Identify queries and assign it to relevant analyst to respond

·To guide analyst on query resolution

·To coordinate and ensure Helpdesk tickets and queries are attended to on timely basis and properly resolved.

Service Management and Continuous Improvement:

·Execute work in accordance with the service management framework by providing timely and accurate customer service.

·Review backlog and cycle time reports to improve process flow times.

·Minimize number of workflow escalations by ensuring all transactions are processed within agreed service timelines.

·Ensure queries from vendor and Business Groups are attended to and resolved in a timely, responsible and proactive manner.

·Identify, recommend and implement solutions in consultation with Team Lead for continuous improvement opportunities.

·Update changes to process documentation when required.

·Assist in the preparation of training materials when required.

·Support new and existing team members through proper knowledge transfer; sharing of resource, knowledge and experience and best practice thereby ensuring quality is maintained through any staff transition.

·Act as mentor to junior staff members to encourage good practice, team spirit and a quality-orientated approach.

Requirement:

·A recognized bachelor's degree in either finance & accounting, or business studies and business administration.

·Interested to work in Malaysia.

·Minimum 3 years working experience in accounting

·An excellent command to speak, read and write in English and Brazil Portuguese.

·Interested to apply SAP Transaction Systems.

·Have moderate experience in using MS office tools (MS Word and MS Excel).

Our people are our most important asset and as such we are continuously expanding our capability programs to provide you with opportunities to build and extend your professional, technical/functional and management skills. Continuous learning takes place through a broad variety of opportunities and type of work. Access to the latest technological innovations and Accenture's knowledge and expertise constitute a superb platform for your professional development. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your supervisor to determine what skills you need and how to build them.
Job: Industry Specific
Primary
Location: Malaysia-Kuala Lumpur
Organization: Outsourcing for Accenture Clients (Services)
Schedule: Full-time