HR - HR Representative - Specialist Job

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008. Its home page is www.accenture.com .

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Our Enterprise Workforce provides deep expertise to manage and operate Accenture's business functions and support client teams. They work in a wide range of functional areas including human resources, marketing and communications, finance, quality control, legal, IT, facilities and services.

In the Enterprise workforce, learning is an ongoing process for each individual and the Enterprise workforce supports this process in a variety of ways including: an individual's experience, including day-to-day assignments, special projects and professional growth experiences; the ongoing feedback and guidance each individual receives on professional development from their career counselor and/or supervisor(s) and others; other learning enablers customized for an individual's development needs, including training (i.e., core leadership and professional training, leadership training and functional/technical training that builds and extends professional expertise); the Enterprise workforce community structure which provides opportunities for training, mentoring, coaching, knowledge sharing and networking; and other learning assets such as Accenture's knowledge exchange, global news feeds and publications, and methodologies.

Enterprise workforce professionals make sure we increase our earnings and grow as a company efficiently and effectively. We must continually update our organization and evolve to meet the ever-changing demands of the marketplace and achieve higher performance both for ourselves and our clients.


Job Summary

Human Resources is involved in every part of Accenture's organization and Human Resources activities fall into roughly three categories: Talent management, including workforce planning, recruiting, career management, performance management, capability development, scheduling and rewards; Employee engagement, which focuses on people satisfaction and employee and alumni relations; and Human capital efficiency, which focuses on HR strategy, the operating structure, HR technology, HR service delivery and internal controls.

The HR Representative supports general human resources activities. He/she will work with leadership to understand the business environment and to determine, develop and execute innovative solutions to address work priorities. Where applicable, the HR Representative will provide input to resolve supply/demand issues and will provide input into resource planning activities. He/she typically supports 200 personnel in the same entity/geography/workforce and makes recommendations and suggests solutions within their own group.

Key responsibilities may include:

·Assisting with implementation and coordinating major Human Resources processes (promotions, performance management, compensation and salary administration)

·Supporting career counselors and supervisors in the career development of all assigned personnel

·Supporting on-going performance feedback processes

·Serving as an escalation point for personnel and employee relations issues and providing guidance and intervention, as needed

·Supporting and advising executives on HR policy, ensuring compliance to the company's policies

·Coordinating the termination process

·Coordinating demand for personnel for one or more assigned clients and ensuring client satisfaction from the project team

·Supporting engagement executives in defining and filling resource requirements

·Assisting with the identification and evaluation of candidates for open resource requests and working with engagements to modify requests if candidates are not available

·Completing inclusive scheduling process and participating in scheduling decision-making escalation processes, as appropriate

·Monitoring supply and demand of assigned personnel

·Updating applicable Human Resources systems and maintaining data as required

·Updating management on a variety of matters including absence, poor performance, managed terminations, disciplinary and grievance matters, flexible working arrangements, advising on legal framework, options and potential risks

·Coordinating the implementation of people programs and initiatives

·Researching attrition/retention, analyzing trends thorough headcount and exit data and recommending appropriate course of action

·Driving Consulting workforce capability management and coordinate local Consulting workforce training program to meet the initial training targets set for the country.

·Coordinating other training initiatives for all personnel in the said workforce.

·Degree (or equivalent) required or equivalent work experience

·3 years related work experience; professional HR qualification preferred

·Ability to meet travel requirements, when applicable

Professional Skill Requirements

·Proven ability to work independently and as a team member

·Ability to be flexible and work analytically in a problem-solving environment

·Good communication (written and oral) and interpersonal skills

·Must display professionalism and confidence

·Good customer service skills

·Strong organizational, multi-tasking, and time-management skills

·Good negotiation, influence, mediation and conflict management skills

Job: Human Resources Generalist
Primary
Location: Malaysia-Kuala Lumpur
Organisation: Internal Operations (Enterprise)
Schedule: Full-time

Job Segments: HR, Human Resources