Marketing Transformation Consultant/Manager Job

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Consulting workforce is involved in business consulting, process design work and the application of technologies to business. A career in Consulting is varied and stimulating because each project presents a new challenge and will give you exposure to new clients, business issues, technologies and people. We need people who are able to challenge conventional thought, offer unique perspectives and conceive more innovative solutions for our clients.

Working as a consultant with Accenture, you will build core business, technology and industry expertise helping to deliver world-class business and technology solutions that enable clients to become high performance businesses. Consultants must be professionals who have an interest in how business processes work and interact. In addition, consultants need to apply their skills in project and program management while exhibiting leadership in process re-engineering and implementation of process, technology, and organizational change. Finally, consultants also need to have a working knowledge of the industry and/or the functional areas they serve.

Marketing Transformation Consultant/Manager

Function description
The individual will be able to help clients designing and implementing solutions for one or several of the above mentioned areas. She/he will typically demonstrate a good understanding of both business and technology solution architecture for a given area. At consultant level, the individual is typically focused on one or several of the mentioned areas and is part usually part of a larger design and/or delivery team with a clearly defined area of responsibility. With growing seniority and at manager level, the end-to-end project management responsibilities to coordinate the design and/or delivery of integrated Marketing solutions, potentially across multiple team and Accenture workforces will be required.

Principal tasks
Depending of the area(s) of focus – Customer Analytics, Campaign Management and/or Marketing Resource Management – the individual will perform the following tasks:
· Develop a solid understanding of the issue at stake and related business architecture (processes, functional requirements, organization…)
· Develop a good understanding of the existing technology in place (existing applications, technical constraints…)
· Contribute/coordinate the design of (parts of) the proposed Marketing solution in terms of business architecture (processes, organization…) and/or technology implementation (configuration…)
· Demonstrate strong Marketing skills in one or several of the above mentioned areas and build immediate credibility with clients based on personal know-how & experiences
· Communicate effectively with clients in a clearly structured/synthetic way and manage their expectations to stick to deadlines at (sub-)project level
· Keep up with/contribute to Marketing Transformation innovations and thought leadership

Additional tasks for the Manager level include:
· Lead/coordinate large project teams, potentially with mixed workforces (business consulting and technology profiles), and act as privileged interface with the client project manager/sponsor
· Assume overall responsibility for the quality and timely delivery of the strategy project
· Define a result-oriented and well-structured approach that leverages Accenture's Marketing Transformation offerings, knowledge, methodology assets and expert network optimally
· Pro-actively identify/shape components of the future business architecture thereby driving the business development process

Skills/Qualification

Both business and technology aspects, in one or several of the following areas:

· Customer Analytics: data mining/modeling, customer data record creation with usage and/of configuration experience in technology solutions such as for example SAS, SPPS, KXEN or Siebel Analytics;

· Campaign management: campaign definition/selection, response analysis and reporting with usage and/of configuration experience in technology solutions such as Unica, Chordiant, ePiphany or SAS;

· Marketing Resource Management: design/delivery of MRM solutions with usage and/of configuration experience in technology solutions such as for example Aprimo, etc.

Software Skill Sets

Software Skill Sets: SAS, SPPS, KXEN or Siebel Analytics; Unica, Chordiant, ePiphany , SAS, Aprimo

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programmes at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Job: Customer Relationship Management
Primary
Location: Malaysia-Kuala Lumpur
Organisation: Consulting
Schedule: Full-time

Job Segments: Consulting, Management, Manager, Marketing, Service