Management Consulting and Integrated Markets - Customer Relationship Management_Marke Job

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Job Description

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Customer Relationship Management professionals focus on marketing and customer strategy, marketing sciences, customer insight, customer interaction, and contact center transformation. They help our clients acquire, develop, and retain satisfied, loyal customers, achieve profitable growth, and create economic value in the client's brand.

Key responsibilities may include:

·Development of customer segmentation models and related customer strategies

·Development of cross-sell/up-sell/churn predictive models and campaign strategies

·Development of marketing plan and campaign design. Track campaign performance and measure campaign effectiveness

·Development of customer loyalty strategy and loyalty program design.

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Bachelor or plus degree in statistics, computer science or mathematics

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3 years experience in data mining, solid experience in SAS Enterprise Miner or Clementine

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5 years work experience, ideally in business consulting or equivalent experience in marketing

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Relevant experience in telecom and banking / insurance

·Good command of English

·Proactive and creative, good communication skills, good problem solving skills

Professional

Skill Requirements:

·Proven success in contributing to a team-oriented environment

·Proven ability to work creatively and analytically in a problem-solving environment

·Desire to work in a fast pace environment

·Excellent leadership, communication (written and oral), presentation and interpersonal skills

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Job: Marketing & Communication
Primary
Location: China-Shanghai
Other Location: China-Beijing
Organization: Consulting
Schedule: Full-time

Job Segments: Consulting, Management, Manager, Service