Enterprise - Alliance Sales Support Manager Job

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Our Enterprise workforce provides deep expertise to manage and operate Accenture's business functions and support client teams. They work in a wide range of functional areas including human resources, marketing and communications, finance, quality control, legal, IT, facilities and services.

Enterprise workforce professionals make sure we increase our earnings and grow as a company efficiently and effectively. We must continually update our organization and evolve to meet the ever-changing demands of the marketplace and achieve higher performance both for ourselves and our clients. Our Enterprise workforce people play a leading role in our strategic and operational programs, acting as the agents of change within Accenture itself.

We need people who can challenge conventional wisdom, offer unique perspectives and conceive more innovative solutions for our business.

Job Description

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The Sales Development workgroup consists of individuals responsible for selling Accenture's consulting, outsourcing and alliance capabilities.

The Alliance Sales Support Manager manages interactions with third parties and the execution and delivery of Alliance Services capabilities which support consulting/outsourcing solutions. The Manager also participates in positioning and selling these capabilities to various stakeholders including clients, engagement teams, and third party providers.

Key responsibilities may include:

· Analyzing various third party providers/technology solutions and presenting clients and engagement teams with analysis and factual information

· Facilitating/leading discussions and flow of information between various third party providers, Alliance technology integration resources and the engagement team / client, as necessary

· Identifying/qualifying emerging opportunities in collaboration with Client Group Alliance Sales Director/s and engagement teams

· Collaborating with teams to ensure high levels of customer satisfaction in all client situations

· Presenting/articulating Alliance Services value proposition to stakeholders including clients and engagement teams

· Developing knowledge about client's business/relevant processes, and documenting information

· Participating in engagement team executive meetings/activities as appropriate

· Collaborating with internal technical resources, technology providers, engagement teams and client personnel to develop hardware/software configurations that will be used in the technology solution delivered to the client

· Maintaining technology skills to maintain credibility with clients and engagement teams

· Building strong relationships with direct sales teams, sales managers and alliance managers within the third party providers' organizations which help drive incremental, influenced, and direct revenue opportunities

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Position ing value-add services with third parties and managing collaboration between providers and engagement teams

· Building/leveraging negotiation skills in discussions with third party providers

· Building skills in crafting revenue sharing/teaming agreements, managing the execution/administration of these agreements and understanding all components of our alliance strategy

· Maintaining high level of customer satisfaction with both client and engagement teams

· Monitoring and communicating all client issues to Client Group Alliance Sales Directors

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6 years experience in business or related field; sales experience preferred

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Knowledge of all reporting needed in order to facilitate pipelines, forecasts, community postcards

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Proficient in engagement economics and Alliance Services impact

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Proficient in third party relationship management

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Technical proficiency

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Degree (or equivalent) required

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Ability to meet travel requirements, when applicable

Professional

Skill Requirements:

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Proven ability to work independently and as a team member

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Ability to be flexible and work analytically in a problem-solving environment

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Excellent communication (written and oral) and interpersonal skills

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Strong supervisory, coaching and project management skills

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Excellent customer service skills

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Proven global expertise and perspective; executive level presence and influence

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Strong organizational, multi-tasking, and time-management skills

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Excellent negotiation, influence, mediation and conflict management skills

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Excellent business acumen and industry acumen

Advanced sales and marketing skills

In the Enterprise workforce, learning is an ongoing process for each individual and the Enterprise workforce supports this process in a variety of ways including: an individual's experience, including day-to-day assignments, special projects and professional growth experiences; the ongoing feedback and guidance each individual receives on professional development from their career counselor and/or supervisor(s) and others; other learning enablers customized for an individual's development needs, including training (i.e., core leadership and professional training, leadership training and functional/technical training that builds and extends professional expertise); the Enterprise workforce community structure which provides opportunities for training, mentoring, coaching, knowledge sharing and networking; and other learning assets such as Accenture's knowledge exchange, global news feeds and publications, and methodologies.

Job: Sales Enablement & Support
Primary
Location: China-Shanghai
Organization: Internal Operations (Enterprise)
Schedule: Full-time

Job Segments: Management, Manager, Sales