DESCRIPTION:

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Most of our people in Services are based long-term at a client location, an Accenture Delivery Center or, in some cases, an Accenture office.

Job Description

People within the Client Operations-AO workgroup are responsible for the day-to-day provision of long-term outsourcing services to one or several clients. Client Operations is where the majority of Services people reside and, typically, people in the workgroup are based permanently at a client location. Application Outsourcing (AO) incorporates skills which support the programming, management and maintenance services required to implement and support new installations or maintain and improve existing legacy systems for our clients.

Purpose of the Job:

Support both the production environment users and the development environment on MVS, DB2 and CICS. Mentor junior DB2 DBA assisting with skills development. Provide reports and recommendations to Team leader and management, on system performance and improvements
Provide guidance to developers on SQL coding, Sita system DB2 programmer, on customizing DB2 for BAS, and review current DB2 procedures e.g. backup and restore, to identify areas to improve

Main Responsibilities/Tasks:

Authorization of TSO user-ids and granting of the relevant privileges to specific tables within certain production departments' databases
Monitoring of production reports to ensure that all scheduled reports no not exceed the agreed execution time and to improve the throughput of reports on the BAS system
To provide support to end users of the MVS environment
Working effectively as part of the team and seek to support team's goals
Identifying problems and bringing them to supervisor's attention with sufficient lead in time to avert crises
DB2 performance and tuning

Administration

Responsibilities:

Perform capacity planning on mainframe hosting services (storage and CPU)
Attend technical meetings and workshops with clients and third party stakeholders
Database Quality Assurance and reviews of all SQL Code for programs destined for release to production
Periodically perform standby duty - Respond to any DB2/CICS/VSAM problems experienced by production departments, as well as the maintenance team members
Extents setup and analysis of DB2 tables and VSAM files in Production and the continuous monitoring and rectification thereof
Monitoring and optimization of online transactions
Continuous improvement of any procedures used within platform support and operations support
Creation and setup of new DB2/CICS/VSAM objects whether a new department is implementing the BAS system
Monitoring of VSAM splits and scheduling of VSAM and database reorganizations whenever the need arises
Setup and perform database refreshes from production database tables to non-production databases
Creation of new database tables, table spaces and indexes as well as altering the structure of existing database tables
Perform release management and version control tasks when required
Peer review other team members procedural documents

Supervision Responsibilities:

Supervising and directing the Database Administration team at the Basic Accounting System (BAS) project, including setting up and monitoring of individual objectives, completion of Annual Contribution Summary ACS) documentation, input into promotions, completion and monitoring of Personal Development Plans(PDP) and general career guidance
Review quality deliverables produced by the team and ensure that they are within the agreed timeframe
Provide formal and informal feedback to team members as well as knowledge to team members in areas of expertise
Attend problem management forums from time to time and convey feedback on any technical issues

Supervisory Tasks

Coordinate input to the Capacity plan for the client (servers, both hardware & software)

Compile weekly and monthly status / performance reports as per project standards and requirements

Support and guide team members, encouraging self development and a broadening of skills base

Provide input for personnel evaluation process

Provide ad-hoc specialist technical skills when required

Coordinate team cooperation with the Operational Support and System Testing Team in the planning, management and deployment of the application

Knowledge and Skills:

Minimum 6 years experience as a DB2 DBA in the z/OS environment
Working knowledge of DB2, WINDOWS 2000/XP, MVS, SQL, CICS and JCL
Batch operations and MVS architectures

Must have good communication and listening skills

Must be able to work well with people at all levels of the organisation

Must be able to consistently demonstrate tact, courtesy, reliability, and maturity while carrying out assigned duties

Must be able to understand and carry out complex oral and written instructions

Must be able to work in a team environment

Responsible and accountable for all actions

Good organisational and time management skills

Perform well under stress and be able to cope with short/tight deadlines

Minimum 3 years tertiary qualification in information technology
Minimum 6 years experience as DBA in mainframe environment
Supervisory experience will be an advantage
Database planning and design (logical and physical), tuning, maintenance and recovery
Ability to support application development teams in database design and alterations as well as general database and system related issues and questions as well as work with system administrator in dealing with database related system issues