Senior Manager - Workplace Technology and Collaboration Job

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Consulting workforce is involved in business consulting, process design work and the application of technologies to business. A career in Consulting is varied and stimulating because each project presents a new challenge and will give you exposure to new clients, business issues, technologies and people. We need people who are able to challenge conventional thought, offer unique perspectives and conceive more innovative solutions for our clients.

Working as a consultant with Accenture, you will build core business, technology and industry expertise helping to deliver world-class business and technology solutions that enable clients to become high performance businesses. Consultants must be professionals who have an interest in how business processes work and interact. In addition, consultants need to apply their skills in project and program management while exhibiting leadership in process re-engineering and implementation of process, technology, and organizational change. Finally, consultants also need to have a working knowledge of the industry and/or the functional areas they serve.

The Consulting workforce is made up of three groups: Management Consulting, Systems Integration Consulting and Technology Consulting. This consulting group structure provides outstanding opportunities to develop highly specialized skills that will help you advance your career.

Job Description

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Technology Consulting professionals are responsible for delivering technology innovation and providing the backbone of our systems integration business.

Workplace Technology & Collaboration (WT&C) professionals help clients assess the right end-user computing strategy to create business value, and then employ our deep technology expertise to implement flexible, cost-effective solutions that result in higher levels of performance today and in the future.

The WT&C team delivers projects in three primary areas:

· Workplace technology solutions : Helping clients with end user computing transformation, application packaging and rationalisation, desktop deployment management, and thin computing strategies including desktop and application virtualisation.

· Collaboration & Communication solutions : Includes Lotus Notes to Microsoft migrations, Microsoft to Microsoft Exchange upgrades, enterprise collaboration and unified communications engagements.

· Managed Infrastructure solutions : Encompasses end user operations, workplace and messaging managed services.

Key responsibilities of this role may include:

·Driving, supervising and reviewing technology diagnosis and assessment activities

·Identifying opportunities for technology-related improvement based on benchmark data and doing high-level cost benefit analysis

·Driving technology architecture and infrastructure design activities which supports a robust technology solution, taking into account the user requirements, technical requirements, and best practices

·Designing and developing a Standard Operating Environment (SOE), system and application deployment design across thin, thick and mobile clients

·Designing virtualisation and server based computing (SBC) platform solutions such as VDI, thin-client, blades, as well as application virtualisation

·Understanding deployment and image maintenance technologies such as RIS, WDS, MDT, Altiris RapidDeploy

·Driving and supervising technology build, test and deployment activities

·Understanding application consolidation and remediation requirements, including application packaging

·Ongoing environment management and maintenance, including patching and monitoring technologies such as WSUS, SCOM, SCCM, Altiris, HPOpenView, etc.

·Testing and transitioning technology changes into production environments

·Experience authoring technical design and build documentation

·Broad understanding of service management including ITIL Foundations

· A Bachelors degree in a relevant field.

Professional Skill Requirements

·Strong customer service orientation and communication skills

·Demonstrated technical program/project management and execution experience

·Highly skilled in planning and managing the technical design, development, construction, and delivery of technology projects

·Leadership and mentoring

·Proven success in contributing to a team-oriented environment

·Proven ability to work creatively and analytically in a problem-solving environment

·Desire to work in an information systems environment

·Excellent leadership, communication (written and oral) and interpersonal skills

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Job: Infrastructure/IT Admin and Support
Primary
Location: Australia-Melbourne
Other Location: Australia-Sydney
Organization: Consulting
Schedule: Full-time

Job Segments: Computer, Management, Manager, Scientific, Technology