Accenture - Customer Relationship Manager Jobs in China http://accenture.jobs2web.com/go/Customer-Relationship-Manager-Jobs-in-China/2619/ View Customer Relationship Manager Jobs in China at Accenture en-us http://accenture.jobs2web.com/images/accenture/accenture-header.jpg <![CDATA[Accenture - Customer Relationship Manager Jobs in China]]> http://accenture.jobs2web.com/go/Customer-Relationship-Manager-Jobs-in-China/2619/ 720 Consulting - System Integration and Technology - Enterprise Architecture Analyst/Cons Job (Beijing, China)
Accenture's Consulting workforce is involved in business consulting, process design work and the application of technologies to business. A career in Consulting is varied and stimulating because each project presents a new challenge and will give you exposure to new clients, business issues, technologies and people. We need people who are able to challenge conventional thought, offer unique perspectives and conceive more innovative solutions for our clients.

The Consulting workforce is made up of three groups: Business Consulting, Business and Systems Integration Consulting and Technology Consulting. This consulting group structure provides outstanding opportunities to develop highly specialized skills that will help you advance your career.

Job Description
:

·Lead Business Development activities, establishing executive relationships, preparing business cases and consulting proposals for IT Strategy, Architecture Planning and Enterprise Architecture engagements

·Provide expertise in the domains of Enterprise Architecture & SITE, including IT Transformation, IT Strategy and Planning, and High Performance IT Assessments.

·Interview senior client staff and management during IT assessment and communicate strategic results persuasively

·Workgroup leadership: Active career counselling and skills development for EA junior staff. Participation in recruiting of IT architects. Monitoring and analysis of operational metrics.

Education:

·A minimum four year undergraduate degree is required (computer science, mathematics, humanities etc). Ability to communicate in both English and Mandarin.

Consulting experience :

·Well-developed consulting skills including the ability to clearly articulate high level solutions to clients in different forums.

·5 years in the IT industry, with minimum 3 years experience as a consultant or working in a consulting role. (Consultant grade)

·9 years in the IT industry, with minimum 6 years experience as a consultant or working in a consulting role. (Manager grade)

·Excellent oral and written presentation skills (client/expert forum presentations)

·Ability to manipulate abstract concepts and frameworks

·Excellent client service and relationship building skills at the senior IT executive level.

·Excellent organisational and time management skills

·Ability to work in unstructured situations

·Experience as part of project teams and in consulting or strong customer oriented environments.

·Skills in applying good processes where there may have been none.

Technical/Domain Criteria:

Enterprise Architecture.

Experience as an architect developing enterprise and/or application architectures. Experience should include:

·Good understanding of Enterprise Architecture (EA) frameworks (such as Zachman, TOGAF, DoDAF, FEAF/TEAF, GERAM)

·Commercial experience in 3 of the following IT architecture styles: Client/Server, Batch, Data Warehousing, ERP/SCM/CRM, SOA/Integration, Mobile, Portal and Infrastructure. For each of the three, must have >6 months commercial experience as a technical architect.

·Knowledge of Component Based and Service Oriented Architectures

·Understanding of architectural principles including performance, scalability, security, availability and flexibility and how to design for them.

·Understanding of technical service frameworks with services including transaction management, state management, logging...

·Understanding of integration architectures (EAI, ELT, ESB), structured and unstructured data architectures, Workflow technologies.

Technology acumen.

Architectural knowledge of typical architectures found in large corporate clients, including:

·Hands on experience with a variety of IT systems and applications including operating systems, Internet technologies and design tools.

·J2EE and .NET technologies, including ability to determine appropriate server architectures including JSPs, Servlets, EJBs, Web Services, .NET Components

·Experience in integrating multiple vendor applications and legacy systems

Financial Acumen.

·Good understanding of finance and accounting principles, along with deeper understanding of project/program/portfolio financial management procedures.

Methodology .

Broad experience across multiple methodologies, including:

·Experience of program management methodologies such as Six Sigma or PMI

·Experience with analysis and design methodologies (UML, MDA, OOD) including application of design patterns (analysis, design and implementation).

·Experience with qualitative and quantitative analytic methods such as statistics/probability theory, Kepner-Traego Analysis, SWOT Analysis, etc

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Job: Application Architecture & Integration
Primary
Location: China-Beijing
Other Location: China-Shanghai
Organization: Consulting
Schedule: Full-time]]> http://accenture.jobs2web.com/job/Consulting-System-Integration-26-Technology-Enterprise-Architecture-Analyst-Cons-Job/626199/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://accenture.jobs2web.com/job/Consulting-System-Integration-26-Technology-Enterprise-Architecture-Analyst-Cons-Job/626199/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Management Consulting and Integrated Markets - Customer Relationship Management_Marke Job (Shanghai, China)
Job Description
:

Customer Relationship Management professionals focus on marketing and customer strategy, marketing sciences, customer insight, customer interaction, and contact center transformation. They help our clients acquire, develop, and retain satisfied, loyal customers, achieve profitable growth, and create economic value in the client's brand.

Key responsibilities may include:

·Development of customer segmentation models and related customer strategies

·Development of cross-sell/up-sell/churn predictive models and campaign strategies

·Development of marketing plan and campaign design. Track campaign performance and measure campaign effectiveness

·Development of customer loyalty strategy and loyalty program design.

·
Bachelor or plus degree in statistics, computer science or mathematics

·
3 years experience in data mining, solid experience in SAS Enterprise Miner or Clementine

·
5 years work experience, ideally in business consulting or equivalent experience in marketing

·
Relevant experience in telecom and banking / insurance

·Good command of English

·Proactive and creative, good communication skills, good problem solving skills

Professional
Skill Requirements:


·Proven success in contributing to a team-oriented environment

·Proven ability to work creatively and analytically in a problem-solving environment

·Desire to work in a fast pace environment

·Excellent leadership, communication (written and oral), presentation and interpersonal skills

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Job: Marketing & Communication
Primary
Location: China-Shanghai
Other Location: China-Beijing
Organization: Consulting
Schedule: Full-time]]> http://accenture.jobs2web.com/job/Management-Consulting-26-Integrated-Markets-Customer-Relationship-Management_Marke-Job/672064/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://accenture.jobs2web.com/job/Management-Consulting-26-Integrated-Markets-Customer-Relationship-Management_Marke-Job/672064/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Management Consulting and Integrated Markets - Customer Relationship Management_Marke Job (Shanghai, China)
Job Description
:

Customer Relationship Management professionals focus on marketing and customer strategy, marketing sciences, customer insight, customer interaction, and contact center transformation. They help our clients acquire, develop, and retain satisfied, loyal customers, achieve profitable growth, and create economic value in the client's brand.

Key responsibilities may include:

·Development of customer segmentation models and related customer strategies

·Development of cross-sell/up-sell/churn predictive models and campaign strategies

·Development of marketing plan and campaign design. Track campaign performance and measure campaign effectiveness

·Development of customer loyalty strategy and loyalty program design.

·4 years' experience in below the line marketing, preferable in CRM agency, marketing agency

·Experience in customer analysis or market research

·Experience in account management, or client management; experience in leading small team; experience in working with data analyst and creative personnel is preferred

·Good command of English

·Telecom industry knowledge and experience is preferred

·Proactive and creative, good communication skills, good problem solving skills

·Candidates can be base in Beijing or Shanghai

Professional
Skill Requirements:


·Proven success in contributing to a team-oriented environment

·Proven ability to work creatively and analytically in a problem-solving environment

·Desire to work in a fast pace environment

·Excellent leadership, communication (written and oral), presentation and interpersonal skills

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Job: Marketing & Communication
Primary
Location: China-Shanghai
Other Location: China-Beijing
Organization: Consulting
Schedule: Full-time]]> http://accenture.jobs2web.com/job/Management-Consulting-26-Integrated-Markets-Customer-Relationship-Management_Marke-Job/672065/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://accenture.jobs2web.com/job/Management-Consulting-26-Integrated-Markets-Customer-Relationship-Management_Marke-Job/672065/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS