<?xml version="1.0" encoding="iso-8859-1" ?>
<rss version="2.0">
	<channel>
		<title>Accenture - Dalian China IT Jobs</title>
		<link>http://accenture.jobs2web.com/go/Dalian-China-IT-Jobs/2621/</link>
		<description>View Dalian China IT Jobs at Accenture</description>
		<language>en-us</language>
		<image>
			<url>http://accenture.jobs2web.com/images/accenture/accenture-header.jpg</url>
			<title><![CDATA[Accenture - Dalian China IT Jobs]]></title>
			<link>http://accenture.jobs2web.com/go/Dalian-China-IT-Jobs/2621/</link>
		</image>
		<ttl>720</ttl><item>
		<title>Solution-Japanese Speaking-Java Software Engineer Job (Dalian, China)</title>
		<description><![CDATA[If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.   <br/><br/><h5>Job Description</h5>     <br/><br/>A  Software Engineer  contributes to the development, delivery and maintenance of technology-based business solutions.  Software Engineer is skilled in coding, testing, designing, and implementation of configuration changes to software applications to meet both functional and technical requirements.    <br/><br/><b>Key responsibilities may include</b>:   <br/><br/>·<br/>    Contributing to planning/analyzing high-level software strategies & solutions through functional/technical expertise    <br/><br/>·<br/>    Designing/implementing analyses that will identify requirements related to people, processes and technology    <br/><br/>·<br/>    Leading the implementation of the technical infrastructure, including networks, platforms & servers, enterprise enabling, application enabling, security & operations management    <br/><br/>·<br/>    Integrating technical & application components to meet business requirements    <br/><br/>·<br/>    Participating in designing the framework of a technical infrastructure, including network, platforms & servers, enterprise enabling, application enabling, security & operations management    <br/><br/>·<br/>    Maintaining, tuning & repairing applications to keep them performing according to technical/functional specifications; performing preventive maintenance activities; providing user support    <br/><br/>·<br/>    Creating, executing & documenting tests necessary to ensure an application or technical environment meets performance requirements    <br/><br/>·<br/>    Participating in implementing all actions required to deploy an application; assisting in ensuring the application meets technical and business needs    <br/><br/>·<br/>    Defining characteristics, capabilities, inputs, outputs, & results necessary to describe required functionality of system, software application, network, training course, user interface or any other technology or product    <br/><br/>·<br/>    Assisting in identifying, analyzing, mitigating and responding to project and operational risks         <br/><br/>Qualification:  <br/><br/>· Education: BS <br/><br/>· Experience: 1-2 years <br/><br/>Mandatory Skills:  <br/><br/>·<br/>  (technology/versions), Programming language - .JAVA  <br/><br/>·<br/>  Development environment -JAVA  <br/><br/>· Development using an RDBMS -   Oracle, SQL Server, DB2/UDB   <br/><br/>· U  nderstanding of principles of the software development lifecycle <br/><br/><b>Preferable Skills</b>:  <br/><br/>· Experience on working on medium to large-scale system developments and/or system integration projects <br/><br/>· Understanding of application server/TP monitor principles - Web Logic, Web Sphere, MTS, CICS <br/><br/>· Good written and verbal Japanese <br/><br/>Interpersonal Skills:  <br/><br/>· Communication Skill <br/><br/>· Team Player <br/><br/>· Flexible <br/><br/>Professional Skill Requirements     <br/><br/>·<br/>   Ability to contribute to a high-performing, motivated workgroup by applying interpersonal and collaboration skills to achieve project goals and realize value   <br/><br/>·<br/>   Ability to contribute to the creation of an environment that facilitates high performance and motivates individuals to work collaboratively as a team   <br/><br/>·<br/>   Ability to work creatively and analytically in a problem-solving environment   <br/><br/>·<br/>   Desire to work in an information systems environment   <br/><br/>·<br/>   Excellent oral and written communication skills   <br/><br/>·<br/>   Flexibility   <br/><br/>·<br/>   Good time man    agement skills   <br/><br/>·<br/>   Basic project management skills   <br/><br/>Job: Systems Integration<br/>Primary <br/><b>Location:</b> China-Dalian<br/><b>Organization:</b> Accenture Technology Solutions (Solutions)<br/>Schedule: Full-time]]></description>
		<link>http://accenture.jobs2web.com/job/Solution-Japanese-Speaking-Java-Software-Engineer-Job/437864/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</link>
		<guid>http://accenture.jobs2web.com/job/Solution-Japanese-Speaking-Java-Software-Engineer-Job/437864/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</guid>
	</item><item>
		<title>Solutions - UI Designer - Team Lead/Associate Manager Job (Dalian, China)</title>
		<description><![CDATA[Responsibilities <br/><br/>·Engaged in developing and training on UI design standard, templates, guidelines/checklists and tools.<br/><br/>·Advocate and support the adoption of global standard architecture and tool set.<br/><br/>·Participating in enforcing agreed standards, guidelines, and principles<br/><br/>·Close cooperation with the project managers, team members, clients' representatives and other technical personnel and stakeholders<br/><br/>Qualifications <br/><br/>·3 year  of experience in software UI prototype design<br/><br/>·2 year  of experience in usability test, heuristic evaluation<br/><br/>·2 year  of experience in user research - benchmark analysis, persona and customer interview<br/><br/>·At least 1 year experience in artwork design, proficient with 3D/2D graphic design tool<br/><br/>·Web app UI skills - html/css/javascript. Emerging web interface development technology, such as ajax, dojo, ext etc. is a strong plus<br/><br/>·Good understanding of user engineering process and tooling<br/><br/>·Working knowledge in agile, RUP or equivalent methodologies and project processes is an asset.<br/><br/>·At least 40 hours experience of delivering training on UI design related topics<br/><br/>·Excellent customer-facing and communication skill<br/><br/>·Good written and verbal Japanese or English <br/><br/>Job: Design, Development & Implementation<br/>Primary <br/><b>Location:</b> China-Dalian<br/><b>Organization:</b> Accenture Technology Solutions (Solutions)<br/>Schedule: Full-time]]></description>
		<link>http://accenture.jobs2web.com/job/DALIAN,-CHINA-Solutions-UI-Designer-Team-Lead-Associate-Manager-Job/614385/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</link>
		<guid>http://accenture.jobs2web.com/job/DALIAN,-CHINA-Solutions-UI-Designer-Team-Lead-Associate-Manager-Job/614385/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</guid>
	</item><item>
		<title>Solutions-Mainframe / Cobol-Team Lead-Japanese Speaking Job (Dalian, China)</title>
		<description><![CDATA[<b>Key responsibilities may include</b>:    <br/><br/>· Planning, analyzing and defining high-level software strategies and solutions through functional and technical expertise and an understanding of the enterprise, business system and industry <br/><br/>· Supervising the design and implementation of analyses that will identify requirements related to people, processes and technology <br/><br/>· Implementing or supervising the implementation of the technical infrastructure, including networks, platforms and servers, enterprise enabling, application enabling, security and operations management <br/><br/>· Integrating technical and application components to meet business requirements <br/><br/>· Designing the framework of a technical infrastructure, including network, platforms and servers, enterprise enabling, application enabling, security and operations management <br/><br/>· Assisting in researching potential vendors of software applications that meet specified requirements <br/><br/>· Supervising the designing, coding and testing of program modules that meet design specifications <br/><br/>· Supervising the maintenance, repair and tuning of applications in order to keep them performing according to technical and functional specifications; directing user support activities; managing preventive maintenance activities <br/><br/>· Overseeing the creation, execution and documentation of tests necessary to ensure that an application or technical environment meets performance requirements (technical, functional and user interface) <br/><br/>· Supervising identification of configuration changes to applications so that they meet business process requirements <br/><br/>· Leading team in implementing all actions required to deploy an application; ensuring that the application meets both technical and business needs <br/><br/>· Recommending efforts in defining characteristics, capabilities, inputs, outputs, and results necessary to describe the required functionality of a system, software application, network, training course, user interface, or any other technology or product <br/><br/>· Assisting in identifying, analyzing, mitigating and responding to project and operational risks <br/><br/>· Assisting in utilizing efficient and effective processes and standards in order to continuously improve the quality of processes, products and services <br/><br/>· Assisting in determining resource status and needs, and assisting in deploying resources to ensure organizational goals are met <br/><br/>· Degree in Computer Science, Software Engineering or related area <br/><br/>· Mandatory Skills (technology/versions) <br/><br/>· Strong Japanese Capability: Certified J2 or above <br/><br/>· Experienced in application designing, developing, maintaining, and enhancing; <br/><br/>· Familiar with Relational Database System, COBOL, AS400, CLP; <br/><br/>· Good understanding of SDLC (System Development Life Cycle) processes; <br/><br/>· Good oral/written English communication skills and client/user interactions skills are mandatory. <br/><br/>· 3-7 years IT working experience <br/><br/>· Life insurance experience is preferred <br/><br/>· Be able to lead a team of at least 4 people <br/><br/>· Experience in leading a development or maintenance team <br/><br/>Professional Skill Requirements    <br/><br/>· Ability to contribute to a high-performing, motivated workgroup by applying interpersonal and collaboration skills to achieve project goals and realize value <br/><br/>· Ability to contribute to the creation of an environment that facilitates high performance and motivates individuals to work collaboratively as a team <br/><br/>· Ability to work creatively and analytically in a problem-solving environment <br/><br/>· Desire to work in an information systems environment <br/><br/>· Excellent oral and written communication skills <br/><br/>· Flexibility <br/><br/>· Excellent time management skills <br/><br/>· Good project management skills <br/><br/>· Basic leadership skills <br/><br/>· Basic performance management skills <br/><br/>Job: Systems Integration<br/>Primary <br/><b>Location:</b> China-Dalian<br/><b>Organization:</b> Accenture Technology Solutions (Solutions)<br/>Schedule: Full-time]]></description>
		<link>http://accenture.jobs2web.com/job/DALIAN,-CHINA-Solutions-Mainframe-Cobol-Team-Lead-Japanese-Speaking-Job/614388/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</link>
		<guid>http://accenture.jobs2web.com/job/DALIAN,-CHINA-Solutions-Mainframe-Cobol-Team-Lead-Japanese-Speaking-Job/614388/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</guid>
	</item><item>
		<title>Asia Pacific Shared Service Center - IO Help Desk Technologist - Level G Job (Dalian, China)</title>
		<description><![CDATA[If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life. <br/><br/>  <h5>Job Description</h5>  <br/><br/> Responsible for supporting the Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations.  Receives and responds to customer problems, issues, and requests.  Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents.  Provides first level support for resolution of customer incidents.  Combines demonstrated technical skills with exceptional customer service in daily responsibilities.  Job is performed with general supervision. <br/><br/> MAIN ACTIVITIES/TASKS: <br/><br/>·Receives and logs customer problem/request/issues and ensures proper documentation.<br/><br/>·Performs initial level of problem identification and attempts to resolve when appropriate; otherwise, documents all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.<br/><br/>·Assists with monitoring and tracking incidents to ensure issue resolution within the customer Service Level Agreement.<br/><br/>·Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.<br/><br/>·Performs follow up on all incidents with customer to ensure customer satisfaction.<br/><br/>·Develops and maintains knowledge of the problem tracking software and database (Remedy).<br/><br/>·Develops and maintains knowledge of customer and customer specific business environment.<br/><br/>·Develops and maintains an understanding of customer Service Level Agreement.<br/><br/>·Develops and maintains technical skills and understanding of services to achieve goal of 80% problem resolution.<br/><br/>·Provides input for development and maintenance of departmental procedures, incident reports and other customer projects as required.<br/><br/>·Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism<br/><br/>·Works independently and maintains a high-degree of professional conduct at all times<br/><br/>ESSENTIAL NON-TECHNICAL KNOWLEDGE & SKILLS: <br/><br/>·Excellent customer service skills<br/><br/>·Excellent communication and interpersonal skills<br/><br/>·Good problem solving and analytical skills<br/><br/>·Proficient in  English language<br/><br/>TECHNICAL SCREENING CRITERIA (must meet 5 of the 6 criteria) <br/><br/>·Bachelor Degree in Computer Science (or equivalent degree)<br/><br/>·Minimum 1 year work experience with customer service support for PCs or in a customer service role<br/><br/>·Working knowledge of Microsoft Windows 2000 or Windows XP operating system<br/><br/>·Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)<br/><br/>·Working knowledge of internet email application (e.g. Microsoft Outlook, Lotus Notes, etc.)<br/><br/>·Experience troubleshooting network connectivity issues (e.g., LAN connectivity, dial-up connectivity, etc.)<br/><br/>·Language capability - Able to converse in  Mandarin and Japanese. Ability to communicate in English is preferred but not essential.<br/><br/>Job: Technology<br/>Primary <br/><b>Location:</b> China-Dalian<br/><b>Organization:</b> Internal Operations (Enterprise)<br/>Schedule: Full-time]]></description>
		<link>http://accenture.jobs2web.com/job/DALIAN,-CHINA-Asia-Pacific-Shared-Service-Center-IO-Help-Desk-Technologist-Level-G-Job/614392/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</link>
		<guid>http://accenture.jobs2web.com/job/DALIAN,-CHINA-Asia-Pacific-Shared-Service-Center-IO-Help-Desk-Technologist-Level-G-Job/614392/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</guid>
	</item><item>
		<title>Solutions-Japanese Speaking-JAVA- Team Lead/Associate Manager Job (Dalian, China)</title>
		<description><![CDATA[Accenture Technology Solutions is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer.  Our international reach also means you could have the opportunity to be part of a truly global organization of smart, technically-minded people and work with dynamic clients in countries all over the world.   <br/><br/>  Accenture Technology Solutions is a wholly-owned subsidiary of Accenture that employs technology enthusiasts who focus on application development, systems administration work, and software maintenance ? providing practical programming and technology implementation for business.    <br/><br/>  At Accenture Technology Solutions, we look for people who enjoy technology challenges to help Accenture clients succeed. As part of our global team, you'll be working with the latest software and leading-edge development tools - giving you the opportunity to build specialist skills and expertise on the job. We need people who thrive on tough technology challenges. People who can help turn innovative ideas into effective results.   <br/><br/>  If you're looking for new and enjoyable work, this could be the place for you.    <br/><br/>    <h5>Job Description</h5>     <br/>  A Systems Analyst/Team Lead leads the designing, coding, enhancing and testing of software applications to meet business process requirements.     <br/><br/>    <b>Key responsibilities may include</b>:<br/>· Planning, analyzing and defining high-level software strategies and solutions through functional and technical expertise and an understanding of the enterprise, business system and industry<br/>· Supervising the design and implementation of analyses that will identify requirements related to people, processes and technology<br/>· Implementing or supervising the implementation of the technical infrastructure, including networks, platforms and servers, enterprise enabling, application enabling, security and operations management<br/>· Integrating technical and application components to meet business requirements<br/>· Designing the framework of a technical infrastructure, including network, platforms and servers, enterprise enabling, application enabling, security and operations management<br/>· Assisting in researching potential vendors of software applications that meet specified requirements<br/>· Supervising the designing, coding and testing of program modules that meet design specifications<br/>· Supervising the maintenance, repair and tuning of applications in order to keep them performing according to technical and functional specifications; directing user support activities; managing preventive maintenance activities<br/>· Overseeing the creation, execution and documentation of tests necessary to ensure that an application or technical environment meets performance requirements (technical, functional and user interface)   <br/><br/>  · Bachelor Degree    · 4-6 years work experience required           Professional Skill Requirements                Mandatory Skills:(technology/versions)     ·  Programming language ? JAVA  <br/>·  Knowledge of the software development lifecycle  <br/><br/><b>Preferable Skills</b>:       ·  Experience on working on medium to large scale integration projects  <br/>·  Good written and verbal Japanese  <br/><br/>Interpersonal Skills:  <br/> ·     Verbal and Written Communication Skill  <br/>·  Team Player  <br/>·  Flexible  <br/><br/>Accenture is a global management consulting, technology services and outsourcing company.  Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments.  With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance. Its home page is    www.accenture.com   .  <br/><br/>Job: Technology<br/>Primary <br/><b>Location:</b> China-Dalian<br/><b>Organization:</b> Accenture Technology Solutions (Solutions)<br/>Schedule: Full-time]]></description>
		<link>http://accenture.jobs2web.com/job/DALIAN,-CHINA-Solutions-Japanese-Speaking-JAVA-Team-Lead-Associate-Manager-Job/682418/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</link>
		<guid>http://accenture.jobs2web.com/job/DALIAN,-CHINA-Solutions-Japanese-Speaking-JAVA-Team-Lead-Associate-Manager-Job/682418/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</guid>
	</item><item>
		<title>APSSC - Accounting Service - Senior Analyst Job (Dalian, China)</title>
		<description><![CDATA[30% of Time - Cash Application  <br/><br/> <br/><b>Job Summary</b> :  <br/><br/>The successful candidate will be responsible for the research and application of China cash receipts against outstanding customer invoices and non-customer receipts. <br/><br/>The successful candidate will also be responsible for monitoring and review of aged receivables while providing assistance to line executives and Controllership/CFM/OU Finance personnel in order to increase collections.    <br/><br/> Key <h6>Responsibilities:</h6><br/><br/>·Assist Accounting Services team lead with cash application transitions.<br/><br/>·Assist China country lead in team management<br/><br/>·Daily review of the Cash Clearing accounts after each bank file interface to ensure the interface has ran for that day.<br/><br/>·Manual application of cash where automatic application was unable to occur due to partial payments, unknown invoice references, unknown customers etc.<br/><br/>·Reconciliations of the Unapplied Cash Account through preparation of an Unapplied Cash Report as well as the Cash Clearing Account and any relevant bank accounts.<br/><br/>· Researching of unapplied cash amounts from Customer Receipts.<br/><br/>· Manual entry of Local Bank Receipts into SAP and application of these receipts against client receivables.<br/><br/>·Research and application of non-customer receipts.<br/><br/>· Liaise with the APAC treasury team on issues involving the Accenture bank accounts and anything that impacts treasury.<br/><br/>·Perform regular reviews of aged receivables and follow up with line executives, OG finance and CFM where appropriate.<br/><br/>·Regular review of Cash Application Internal Controls and point of contact for Internal Auditors.<br/><br/>·Assist the Accounting Services team lead in future cash application transitions and training delivery for future team members.<br/><br/>·Assist with other Accounting Services functions as required by the Accounting Services team lead.<br/><br/>65% of Time - Balance Sheet Reconciliation <br/><br/>Job Summary:<br/><br/>The successful candidate will be responsible for the reconciliation and analysis of various balance sheet accounts. <br/><br/> Key Responsibilities:  <br/><br/>·Assist Accounting Services team lead with balance sheet accounts reconciliation transitions<br/><br/>·Assist China country lead in team management<br/><br/>·Organize and schedule team work<br/><br/>·Develop understanding of the internal systems and business transactions that impact accounts<br/><br/>·Perform monthly analysis of data within accounts and determine issues for follow up<br/><br/>·Work with Accounts Payable and/or Payroll to resolve issues in a timely manner<br/><br/>·Work with tax group to ensure that taxes are booked correctly<br/><br/>·Process adjusting entries as required<br/><br/>·Prepare account reconciliations for an assigned portfolio of Legal Entities or specific accounts, and submit for supervisor review<br/><br/>·Obtain all necessary backup and justification for account balances<br/><br/>·Propose and pursue any necessary adjustments to account balances to ensure that they are compliant with Accenture policy and US GAAP<br/><br/>·Provide month-end pre-close analysis and commentary for account balance movement and totals<br/><br/>·Prepare quarterly analysis of select balance sheet accounts for use by Country Controller's Group in evaluating the validity of the quarter end balances<br/><br/>·Partner with Finance contact(s) to review account reconciliations and provide assistance and guidance in recording accounting transactions where necessary<br/><br/>·Develop a clear understanding of the business transactions and processes to aid reconciliation procedures and to provide value added advice to Finance contact(s)<br/><br/>·Maintain quarterly BSR database for working papers to review variances from prior periods<br/><br/>·Participate in external and internal audits on an as needed basis to provide supporting documentation, knowledge about underling processes, analysis, etc.<br/><br/>·Commerce/Accounting Degree preferable or minimum of 4 years work experience in an accounting function  <br/><br/>·Additional qualifications sought:  <br/><br/>·Experience in cash applications/cash receivable functions;<br/><br/>·Knowledge of accounting principles; GAAP; General Ledger; Chart of Accounts; Balance Sheet; Bank Reconciliation; Financial Analysis, etc;<br/><br/>·Computer literacy - Word, Advanced Excel, Access and familiarity with financial information systems;<br/><br/>·Analytical and problem solving skills;<br/><br/>·Interpersonal communication skills<br/><br/>·Organizational skills<br/><br/>·Excellent time management skills<br/><br/>·Ability to work under pressure<br/><br/>Must Have   Skills/Qualifications (in order of priority)   <br/><br/>·Undergraduate Degree in Accounting / Finance or related major<br/><br/>·3-4 years working experience in accounting roles<br/><br/>·Good English writing and oral communication skills.<br/><br/>·Analytical, problem solving, and multi-tasking skills.<br/><br/>·Good technical skills with MS Excel and Outlook.<br/><br/>·Experience working with SAP R/3, or similar systems. <br/><br/>Professional Development Skills <br/><br/>·Business Acumen; Decision Making; Diversity Management; Facilitation; Influence; Initiative and Anticipation; Innovation; Issue Identification Analysis and Solving; Knowledge Sharing; Microsoft Excel; Microsoft Office; Microsoft Project; Negotiation; Oral and Written Communication; Personal Credibility; Sustaining Relationships; Teamwork and Collaboration; Work planning/Estimating <br/><br/>Job: Accounting & Finance<br/>Primary <br/><b>Location:</b> China-Dalian<br/><b>Organization:</b> Internal Operations (Enterprise)<br/>Schedule: Full-time]]></description>
		<link>http://accenture.jobs2web.com/job/DALIAN,-CHINA-APSSC-Accounting-Service-Senior-Analyst-Job/626156/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</link>
		<guid>http://accenture.jobs2web.com/job/DALIAN,-CHINA-APSSC-Accounting-Service-Senior-Analyst-Job/626156/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</guid>
	</item><item>
		<title>APSSC IO Help Desk Technologist - Level F Job (Dalian, China)</title>
		<description><![CDATA[If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life. <br/><br/>Accenture's  Services  workforce is a dedicated team of people who work on outsourcing engagements.  These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR.  We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition. <br/><br/>Overall <b>Purpose of Job</b>, <br/><br/>·Responsible for supporting the Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations.  Receives and responds to customer problems, issues, and requests.  Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents. Provides first level support for resolution of customer incidents. Combines demonstrated technical skills with exceptional customer service in daily responsibilities.  Job is performed with general supervision<br/><br/>Main Activities/Tasks <br/><br/>·Receives and logs customer problem/request/issues and ensures proper documentation.<br/><br/>·Performs initial level of problem identification and attempts to resolve when appropriate; otherwise, documents all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.<br/><br/>·Assists with monitoring and tracking incidents to ensure issue resolution within the customer Service Level Agreement.<br/><br/>·Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.<br/><br/>·Performs follow up on all incidents with customer to ensure customer satisfaction.<br/><br/>·Develops and maintains knowledge of the problem tracking software and database (Remedy).<br/><br/>·Develops and maintains knowledge of customer and customer specific business environment.<br/><br/>·Develops and maintains an understanding of customer Service Level Agreement.<br/><br/>·Develops and maintains technical skills and understanding of services to achieve goal of 80% problem resolution.<br/><br/>·Provides input for development and maintenance of departmental procedures, incident reports and other customer projects as required.<br/><br/>·Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism.<br/><br/>·Works independently and maintains a high-degree of professional conduct at all times.<br/><br/>Essential Non-Technical Knowledge & Skills, <br/><br/>·Excellent customer service skills<br/><br/>·Excellent communication and interpersonal skills<br/><br/>·Good problem solving and analytical skills<br/><br/>·Proficient in English language (Oversea experience or TEM-8 is preferred)<br/><br/>·Able to take night shift<br/><br/>Technical Screening Criteria (Must meet 5 of the 6 Criteria), <br/><br/>·Bachelor Degree in Computer Science (or equivalent degree)<br/><br/>·Minimum 1 year work experience with customer service support for PCs or in a customer service role<br/><br/>·Working knowledge of Microsoft Windows 2000 or Windows XP operating system<br/><br/>·Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)<br/><br/>·Working knowledge of internet email application (e.g. Microsoft Outlook, Lotus Notes, etc.)<br/><br/>·Experience troubleshooting network connectivity issues (e.g., LAN connectivity, dial-up connectivity, etc.)<br/><br/>????? <br/><br/>·?Accenture SEAAK?????????????????????????????????????????????????????????????????????????????????????????????????<br/><br/>???????? <br/><br/>·?????????????????<br/><br/>·???????????? (??????????????)<br/><br/>·????(?)???<br/><br/>·???????????????<br/><br/>·????windows 2000/xp, office, outlook???????????????<br/><br/>·?????????<br/><br/>·?????????????<br/><br/>ESSENTIAL NON-TECHNICAL KNOWLEDGE & SKILLS: <br/><br/>·Excellent customer service skills<br/><br/>·Excellent communication and interpersonal skills<br/><br/>·Good problem solving and analytical skills<br/><br/>·Proficient in Japanese language<br/><br/>·Good spoken, written and comprehension English skills<br/><br/>TECHNICAL SCREENING CRITERIA <br/><br/>·Bachelor Degree<br/><br/>·Minimum 0~3 year work experience in a customer service role<br/><br/>·Language capability - Able to converse in Mandarin, Japanese and English.<br/><br/>·JLPT Level 1<br/><br/>·CET-6<br/><br/>Job: Industry Specific<br/>Primary <br/><b>Location:</b> China-Dalian<br/><b>Organization:</b> Outsourcing for Accenture Clients (Services)<br/>Schedule: Full-time]]></description>
		<link>http://accenture.jobs2web.com/job/DALIAN,-CHINA-APSSC-IO-Help-Desk-Technologist-Level-F-Job/626158/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</link>
		<guid>http://accenture.jobs2web.com/job/DALIAN,-CHINA-APSSC-IO-Help-Desk-Technologist-Level-F-Job/626158/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</guid>
	</item><item>
		<title>APSSC - BO - Operations Sales Process Specialist Job (Dalian, China)</title>
		<description><![CDATA[If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life. <br/><br/>Our  Enterprise  workforce provides deep expertise to manage and operate Accenture's business functions and support client teams.  They work in a wide range of functional areas including human resources, marketing and communications, finance, quality control, legal, IT, facilities and services. <br/><br/>Enterprise workforce professionals make sure we increase our earnings and grow as a company efficiently and effectively.  We must continually update our organization and evolve to meet the ever-changing demands of the marketplace and achieve higher performance both for ourselves and our clients.  Our Enterprise workforce people play a leading role in our strategic and operational programs, acting as the agents of change within Accenture itself. <br/><br/>We need people who can challenge conventional wisdom, offer unique perspectives and conceive more innovative solutions for our business. <br/><br/><h5>Job Description</h5>  <br/><br/>Serve as the key contact for guidance, support, and expertise on operations processes and tools, helping teams to execute business processes more efficiently.  Based on acknowledged expertise, provide input to the improvement, implementation and maintenance of operational processes and tools.  The Operations Sales Process Specialist provides guidance and support to, and helps coordinate activities of, Operations Sales Process Senior Analyst and Analysts. May span more than one organizational entity. <br/><br/> Key Responsibilities <br/><br/>·<br/> Provide process and tool support for one or more of the following: <br/><br/>·<br/> Opportunity Management (OM) <br/><br/>·<br/> Quality Assurance (QA) <br/><br/>·<br/> Develop/deliver training and communications to client teams, entity leadership and/or internal operations teams. <br/><br/>·<br/> Analyze, maintain and ensure accuracy of data within the operations systems according to established guidelines and as needed for system changes. <br/><br/>·<br/> Manage meeting preparation and follow-up, advising executives on required content and presentation. <br/><br/>·<br/> Volunteer process knowledge and expertise during meetings. <br/><br/>·<br/> Prepare, analyze, and interpret management reports. <br/><br/>·<br/> Design and implement new/modified processes. <br/><br/>·<br/> Identify process issues and analyze trends to implement improvements/solutions. <br/><br/>·<br/> Process security requests in line with responsibility and in accordance with data security policies. <br/><br/>·<br/> Address customer requests. Escalate as appropriate. <br/><br/>·<br/> Help roll-out process and/or tool changes across one or more organizational entities. <br/><br/>·<br/> Interpret policies, apply them to real life business situations and provide advice. <br/><br/>·<br/> Help represent organizational entity point of view in meetings and communications. <br/><br/>·<br/> Supervise or co-ordinate the activities of other Operations Sales Process Senior Analyst or Analysts. <br/><br/>Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time to this job. <br/><br/> Relationships <br/><br/>·<br/> Reports to: Entity Leadership, Operations Director, Operations Lead, Operations Manager, Operations Sales Process Senior Specialist, or, Finance Lead <br/><br/>·<br/> Supervises: May supervise one or more Operations Sales Process Senior Analysts or Analysts. <br/><br/>·<br/> External Relationships: None <br/><br/>·<br/> Education: Relevant studies/qualifications (business/executive administrative) preferred. <br/><br/>·<br/> Work Experience: Typically has minimum of 3  years of experience. <br/><br/>Work Requirements <br/><br/>·<br/> May be required to occasionally travel domestically or internationally <br/><br/>·<br/> May be required to occasionally work from home <br/><br/>·<br/> May be required to occasionally attend out of normal working hours conference calls <br/><br/>Knowledge and Skill Requirements <br/><br/>·<br/> Excellent oral and written communications skills <br/><br/>·<br/> Accuracy and attention to details; prioritizes and plans work activities <br/><br/>·<br/> Analytical skills; collects, researches and interprets data <br/><br/>·<br/> Highly proficient as end user of related operations tools and systems <br/><br/>·<br/> Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook) <br/><br/>·<br/> Understanding of Quality Management processes and policies <br/><br/>·<br/> Thorough understanding of sales processes and policies <br/><br/>·<br/> Understanding of basic finance concepts <br/><br/>·<br/> Ability to work under minimal supervision and guidance <br/><br/>·<br/> Good facilitation and team-building skills <br/><br/>·<br/> Program management skills <br/><br/>Job: Operations<br/>Primary <br/><b>Location:</b> China-Dalian<br/><b>Organization:</b> Internal Operations (Enterprise)<br/>Schedule: Full-time]]></description>
		<link>http://accenture.jobs2web.com/job/DALIAN,-CHINA-APSSC-BO-Operations-Sales-Process-Specialist-Job/626160/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</link>
		<guid>http://accenture.jobs2web.com/job/DALIAN,-CHINA-APSSC-BO-Operations-Sales-Process-Specialist-Job/626160/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</guid>
	</item><item>
		<title>Solutions-Japanese Speaking-Translator Job (Dalian, China)</title>
		<description><![CDATA[If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.   <br/><br/>    <h5>Job Description</h5>     <br/>  The Japanese translator/interpreter contributes to the translation of material, help on the communication with the Japan client and delivery and maintenance of technology-based business solutions.    <br/><br/>    <b>Key responsibilities may include</b>:<br/>· Contributing to translation of Japanese and Chinese   <br/>    · Interpret the project material and help on the delivery of the Japan clients' demand   <br/>    · Have good communication between the project member and help on the material translation   <br/>    · Help on the meeting with the clients   <br/><br/> · Education: BS  <br/>· Experience: 2-4 years  <br/><br/>Mandatory Skills:   · J1 Certificate  <br/>· Good interpret skill <br/><br/>· Experience on working as translator  <br/>· Understanding of computer glossary  <br/>· Good written and verbal Japanese <br/><br/>Interpersonal Skills:   · Communication Skill  <br/>· Team Player  <br/>· Flexible <br/><br/>Professional Skill Requirements<br/>  · Ability to contribute to a high-performing, motivated workgroup by applying interpersonal and collaboration skills to achieve project goals and realize value<br/>· Ability to contribute to the creation of an environment that facilitates high performance and motivates individuals to work collaboratively as a team<br/>· Ability to work creatively and analytically in a problem-solving environment<br/>· Desire to work in an information systems environment<br/>· Excellent oral and written communication skills<br/>· Flexibility<br/>· Good time management skills<br/>· Basic project management skills   <br/>Job: Design, Development & Implementation<br/>Primary <br/><b>Location:</b> China-Dalian<br/><b>Organization:</b> Accenture Technology Solutions (Solutions)<br/>Schedule: Full-time]]></description>
		<link>http://accenture.jobs2web.com/job/DALIAN,-CHINA-Solutions-Japanese-Speaking-Translator-Job/651529/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</link>
		<guid>http://accenture.jobs2web.com/job/DALIAN,-CHINA-Solutions-Japanese-Speaking-Translator-Job/651529/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</guid>
	</item><item>
		<title>Solution-English Speaking-Oracle SSE-AM Job (Dalian, China)</title>
		<description><![CDATA[If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.  <br/><br/><h5>Job Description</h5>   <br/><br/>Oracle  professionals design, implement and deploy Oracle solutions to achieve defined business goals. They maintain skills in Oracle applications process design and configuration; Oracle application design, development, integration, testing and deployment; and Oracle application technical architecture.   <br/><br/>Oracle Financials  professionals design, implement and deploy Oracle financial solutions for finance, accounting, cash management, treasury management and asset management.   <br/><br/><b>Key responsibilities may include</b>:<br/><br/>· Directing the process of identifying configuration changes<br/><br/>· Directing efforts to implement all actions required to deploy an application<br/><br/>· Leading the effort in defining characteristics, capabilities, inputs, outputs, and results necessary to describe the required functionality of the selected technolog(ies)<br/><br/>· Assisting in planning, estimating, managing and/or delivering a project<br/><br/>· Managing the process of identifying, analyzing, mitigating and responding to project, financial, operational, security, and legal threats<br/><br/>· Participating in utilizing efficient and effective processes and standards in order to continuously improve quality<br/><br/>· Participating in determining resource status and needs, and deploying resources; participating in coordinating sourcing and outplacement  <br/><br/>· 4  years work experience required  <br/><br/>Professional Skill Requirements   <br/> · Ability to contribute to a high-performing, motivated workgroup by applying interpersonal and collaboration skills to achieve project goals and realize value<br/><br/>· Ability to contribute to the creation of an environment that motivates individuals to work collaboratively as a team<br/><br/>· Coaching skills<br/><br/>· Ability to work creatively and analytically in a problem-solving environment<br/><br/>· Desire to work in an information systems environment<br/><br/>· Good oral and written communication skills<br/><br/>· Conflict management skills<br/><br/>· Excellent time management skills<br/><br/>· Excellent project management skills<br/><br/>· Good leadership skills<br/><br/>· Good performance management skills including feedback techniques  <br/>Job: Systems Integration<br/>Primary <br/><b>Location:</b> China-Dalian<br/><b>Organization:</b> Accenture Technology Solutions (Solutions)<br/>Schedule: Full-time]]></description>
		<link>http://accenture.jobs2web.com/job/DALIAN,-CHINA-Solution-English-Speaking-Oracle-SSE-AM-Job/648887/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</link>
		<guid>http://accenture.jobs2web.com/job/DALIAN,-CHINA-Solution-English-Speaking-Oracle-SSE-AM-Job/648887/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W_RSS</guid>
	</item></channel></rss>