Accenture - Analyst Jobs in Malaysia http://accenture.jobs2web.com/go/Analyst-Jobs-in-Malaysia/2697/ View Analyst Jobs in Malaysia at Accenture Tue, 09 Feb 2010 12:02:07 GMT en-us http://accenture.jobs2web.com/images/accenture/accenture-header.jpg <![CDATA[Accenture - Analyst Jobs in Malaysia]]> http://accenture.jobs2web.com/go/Analyst-Jobs-in-Malaysia/2697/ 720 Talent & Organization Performance Analyst / Consultant / Manager Job (Kuala Lumpur, MALAYSIA, MY)
Description

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With more than 180,000 people serving clients in over 120 countries, the company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008.

Accenture's Consulting workforce is involved in business consulting, process design work and the application of technologies to business. A career in Consulting is varied and stimulating because each project presents a new challenge and will give you exposure to new clients, business issues, technologies and people. We need people who are able to challenge conventional thought, offer unique perspectives and conceive more innovative solutions for our clients.

Working as a consultant with Accenture, you will build core business, technology and industry expertise helping to deliver world-class business and technology solutions that enable clients to become high performance businesses. Consultants must be professionals who have an interest in how business processes work and interact. In addition, consultants need to apply their skills in project and program management while exhibiting leadership in process re-engineering and implementation of process, technology, and organizational change. Finally, consultants also need to have a working knowledge of the industry and/or the functional areas they serve.

The Consulting workforce is made up of three groups: Management Consulting , Systems Integration Consulting and Technology Consulting. This consulting group structure provides outstanding opportunities to develop highly specialized skills that will help you advance your career.

Management Consulting professionals focus on strategy and take responsibility for organizational change and business transformation. Talent & Organization Performance professionals help companies derive maximum value from their people though innovative business-oriented approaches to the human capital elements of the enterprise including workforce support and enablement and the management of change. Organization & Change Management professionals build the capability and create the assets to help senior executives create value by: aligning their organization strategy, change strategies and leadership capability with their business objectives, accelerating change and reducing risks, on the journey towards being a high performance organization and working at an enterprise-wide, strategic level to lead and manage journey and change efforts.

Key responsibilities may include:

* Planning and managing business diagnosis and planning activities
* Guiding team through problem definition, issue identification and workplan development using problem solving principles and past experience
* Performing/interpreting value analysis to identify value creation opportunities for clients
* Planning and managing effort to define to-be organization processes, capabilities, application of key technologies, and performance measurements/KPIs
* Planning and managing business architecture implementation activities
* Designing and conducting business solution testing and deployment plans
* Monitoring achievement of strategic, financial and operational benefits, ensuring planned business outcomes are achieved and helping to adjust programs if necessary
* Helping define the structural and cultural changes required to reach the goal; sequencing those changes

Qualifications

*
Bachelor / Master in Business Administration, Human Resources, Psychology, Sociology or equivalent qualification.

*
With a minimum of 3 years working experience in industry for Consultant and/or 5 years working experience for Manager.

*
Deep skills in Human Performance offerings, including: Foundational Learning, Knowledge Management, Talent Management, Change Management, Requirements/Needs Analysis, and Change Readiness Assessment, Organization Strategy, Change Strategy, Risk Assessment and Management, Executive Strategic Alignment, Organization Culture and Behavior Assessment, Leadership Development and Effectiveness, Journey Management, Organization Governance and Support, Performance and Career Management, Executive Sponsorship, Human Capital Development Framework, Human Performance Architecture

*
Ability to meet travel requirements, when applicable

Professional Skill Requirements

*
Proven ability to build, manage and foster a team-oriented environment

*
Proven ability to work creatively and analytically in a problem-solving environment

*
Desire to work in an information systems environment

*
Excellent communication (written and oral) and interpersonal skills

*
Excellent leadership and management skills

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Job
Change Management/Human Performance

Primary Location
Malaysia-Kuala Lumpur

Organisation
Consulting

Schedule
Full-time]]> http://accenture.jobs2web.com/job/Talent-26-Organization-Performance-Analyst-Consultant-Manager-Job/604271/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://accenture.jobs2web.com/job/Talent-26-Organization-Performance-Analyst-Consultant-Manager-Job/604271/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS HR Analysts Job (Kuala Lumpur, MALAYSIA, MY)
Description

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Most of our people in Services are based long-term at a client location, an Accenture Delivery Center or, in some cases, an Accenture office.

Objectives of the
Position

The role is responsible for providing quality HR processing support to the Business Groups by attending to and processing customer requests as assigned by the Team Lead/Function Lead accurately and in a timely manner, resolving queries and escalating operational issues to the relevant parties for resolution.

Successful applicants will specifically focus on ONE of the following functions:

* Salary calculation, payslip creation and distribution through email, provision of data for annual salary review/variable pay budgeting, payroll enquiries and problem resolution and payroll reporting.
* Providing Claims & Verification processing support to deliver all personal claims submitted by the employees of Business Groups in accordance to established claims policy,processes, and work procedures, for eg. create and maintain all claims related information, process and update Expenses Claims via ESS and manual claims document received in SAP system, and attend to CSC communication channels, eg.email and Helpdesk tickets.
* Personnel data updates, form processing, and the transactional aspects of the personnel date administration processes including employee contract administration, report generation, and effective document management service for HR related files.
* Time and Attendance administration activities, such as data entry and reconciliation, attending to and resolving time and attendance related enquiries and problems, as well as reporting.
* Providing quality 1st level HR support to the Business Groups by attending to and processing customer requests as assigned by the Team Lead/Function Lead, and resolving queries and issues, as well as to escalate operational issues to the relevant parties for resolution.

Qualifications

* Preferably graduate in Human Resource Management / Business Administration
* With around 1-2 years of relevant working experience.Fresh graduates are welcomed to apply.
* Preferably with experience processing outsourced HR for different countries of over 6,000 employees.
* Good customer service skills with an ability to handle multiple transactions and customer requests.
* Experience working in large and diverse team.
* Functional skills and experience to work with Microsoft applications (Words,Excel, Powerpoint)
* Required language(s): Bahasa Malaysia, English
* Preferred language(s): Chinese.

Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.

Job
Operations, HR Processes & HR Information Systems

Primary Location
Malaysia-Kuala Lumpur

Organisation
Outsourcing for Accenture Clients (Services)

Schedule
Full-time]]> http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-HR-Analysts-Job/604875/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-HR-Analysts-Job/604875/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Accounts Payable Analyst Job (Kuala Lumpur, MALAYSIA, MY)
Description

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Most of our people in Services are based long-term at a client location, an Accenture Delivery Center or, in some cases, an Accenture office.

People within the Client Operations - Custom BPO workgroup work with a specific client to develop customized BPO solutions, often helping them to create new ways of servicing a market or performing a specific business process. They address clients' performance or capability needs via innovation in process and delivery including supply chain, warranty management and clinical data management. Client Operations is where the majority of Services people reside and, typically, people in the workgroup are based permanently at a client location.

Key responsibilities may include:

* To perform accounts payable invoice, payment and day-to-day transaction processing and ensuring delivery quality in terms of accuracy, completeness and timeliness on a daily basis.
* To create and maintain vendor master data information
* Process vendor and intercompany invoices, debit notes and credit notes
* Process recurring payment documents
* Process month end activities e.g. reporting and GR/IR reconciliation
* Process and update electronic and manual payment transactions in system
* To execute payment run as per agreed schedule.
* Coordinating with Cash Management team in CSC and Business Groups.
* Liase with Business Groups for payment authorization.
* Coordinate with Business Group for final amount to be paid.
* To accurately process all Accounts Payable transactions within the given time frame.
* All transactions should be processed i.e. entered into SAP or rejected according to the established process and procedures.
* To ensure the accuracy and the completeness of the transaction processed.
* To monitor and process the urgent request before specified deadline.
* To coordinate and ensure month end activities related to AP is executed on timely basis.
* Perform other duties as and when delegated i.e. back-up function, business process improvement initiatives and ad-hoc projects.
* To attend to CSC communication channels e.g. email and assigned Helpdesk tickets.
* Resolve vendor and Business Groups queries related to statement of accounts, invoices and payments information on timely basis.
* Identify queries and assign it to relevant analyst to respond
* To coordinate and ensure Helpdesk tickets and queries are attended to on timely basis and properly resolved.

Qualifications

Working Experience:

* 1 - 2 years of working experience in Finance & Accounting
* Experience in a shared service or business process outsourcing engagement is desirable

Technical & Professional Knowledge:

* Extensive and deep knowledge and understanding of Accounts Payable. Has applied skills in various working environment and may have trained or guided others in this area.
* Moderate exposure in other accounting functions. Has applied skills in other working environment.
* Preferable has been trained and had extensive exposure in SAP accounting transactions. Has applied skills in various working environment and may have trained or guided others in this application.
* Has moderate experience in using MS office tools (MS Word and MS Excel). Understands basic concepts and application of the tool in day-to-day use. Has applied skill in working environment and may have trained or guided others in the application.
* Fresh Grad are encourage to apply
* Fluent in English and one of the following languages:

1. Bahasa Malaysia
2. Bahasa Indonesia
3. Mandarin (Preferably with typing skills)

Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.

Job
Accounting & Finance

Primary Location
Malaysia-Kuala Lumpur

Organisation
Outsourcing for Accenture Clients (Services)

Schedule
Full-time]]> http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-Accounts-Payable-Analyst-Job/708905/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-Accounts-Payable-Analyst-Job/708905/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS SAP MM/PP Senior Analyst Job (Kuala Lumpur, MALAYSIA, MY)
Description

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Objective of position:

* Utilise their SAP MM/PP (Material Management & Product Planning) functional expertise to address incidents and problems escalated from the SAP Help Desk team. Design, build, configure, test and roll-out application fixes (change requests), according to agreed deadlines.
* Participates in Regional and Local Specific application enhancements and projects, as project team members. Design, build, configure, test and roll-out application enhancements and projects, according to agreed deliverables and deadlines.
* Work with the Applications Management teams, Development teams and Help Desk teams to ensure that services meet the terms of the Service Level Agreements with CLIENT.
* Provides mentoring and coaching to all Help Desk Analysts and junior SAP Applications Management Analysts. Responsible for ensuring that the junior Analysts demonstrate the required SAP application and business process skills.

Key responsibilities may include:

* Review information, incidents, problems and analysis collected and escalated by the SAP Help Desk team. Perform additional analysis of incidents and problems. Resolve the incidents and problems.
* Provide customer focus by ensuring that SAP Logistic Applications Management services are delivered to meet customer business needs and expectations.
* Ensures adherence to Corporate IT policies, guidelines, and procedures.
* Escalate incidents and problems, as necessary, to the appropriate team or vendor, while actively retaining ownership of the incident on behalf of the customer.
* Establish strong working relationships and understanding between the SAP Application Management team members, SAP Help Desk team and other support teams.
* Notify users of resolutions.
* Be aware of developments in the SAP MM/PP application and service interruptions.
* Seek opportunities, develop and maintain knowledge of business processes, and SAP Logistic functionality and configuration. Receptive to performance and developmental feedback.
* Evaluate application change requests for fixes and enhancements. Coordinate development of approved SAP Logistic enhancement requests and application fixes with the SAP Technical Analyst team. Ensure the integrity of the regional application system and new business practices, processes and enhancements are understood by the SAP Applications Management team.
* Assist and support SAP Applications Management Team Lead in planning, coordinating, and ensuring timely and quality delivery of enhancements.
* Ensure that development efforts delivered by CSC are successful and on/under budget.
* Participate in Regional and Local Specific application projects, as project team members.
* Depending on project role and responsibilities, the SAP Functional Analyst may have to perform "As-Is" analysis, user requirements gathering, design "To-Be" processes, perform solution definitions, build/configure/test the SAP solution, train personnel and perform application roll-outs across the CLIENT group of companies.
* Review project deliverables and ensure quality. Ensure that the project develops sufficient documented knowledge capital to ensure that CSC can perform future support, maintenance and enhancements.
* Support the Transition Manager in ensuring that all functional and technical knowledge is captured. Identify and manage gaps in the Regional design. Ensure that the service delivery and operations team is fully trained to support the application. Perform job shadowing and go-live preparations.
* Maintains an understanding of customer Service Level Agreements.
* Deliver application support, application enhancement and developments within agreed service levels and budgetary guidelines defined in the CLIENT IT Service Level Agreement.
* Develop, implement, maintain, and ensure adherence to CSC IT support procedures.
* Develop and implement operational continuous improvement, service efficiency initiatives, application improvement, and application rationalization to better serve CLIENT business needs.
* Help with regular reviews and analysis of Problem Management data to highlight causes of frequent or high impact failures and suggest preventative action.
* Enter common solutions into the knowledge database and train the SAP Help Desk team to resolve these common issues.
* Maintain time sheets accurately and periodically.
* Share ideas and experience with team members and promote teamwork in problem resolution. Share best-practices and cross-train other team members in business process and SAP application management skills.
* Provide input into the career development and training of the SAP Help Desk personnel. Train and develop SAP Help Desk personnel into future competent and skilled SAP Support and operations personnel. Ensure that SAP Help Desk personnel have appropriate business process and SAP application knowledge. Monitor and evaluate performance and provide feedback.

Qualifications

Professional
Skill Requirements:


*
Proven success in contributing to a team-oriented environment

*
Proven ability to work creatively and analytically in a problem-solving environment

*
Desire to work in an information systems environment

*
Excellent leadership, communication (written and oral) and interpersonal skills

Job
Technology

Primary Location
Malaysia-Kuala Lumpur

Organisation
Outsourcing for Accenture Clients (Services)

Schedule
Full-time]]> http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-SAP-Logistics-Senior-Analyst-Job/643649/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-SAP-Logistics-Senior-Analyst-Job/643649/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Finance Analyst (Capital Market Research) Job (Kuala Lumpur, MALAYSIA, MY)
Description

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

OBJECTIVE

Responsible for performing research and analysis work. Support senior colleagues.

Responsibilities/Authorities

Perform a number of functions in supporting Client analysts mainly in Equity / Macro Economic / Strategy research including:

Detailed
Job Description


* Public data collection, process and analysis

1. Create and maintain Economic/Industry/Company database from public data sources: Internet, public media, yearbook, Government, Data/report publishers (Bloomberg, Reuters, Gartner, IDC, etc.)
2. Data mining and analysis (ratio calculation and statistical analysis)
3. Maintain the database up-to-date and functional
4. Prepare Daily/Weekly/Monthly news flow summaries, translation and analysis

*
Maintain Company financial models based on publicly released financial data

1. Build up financial models for companies: Income statement, Balance Sheet, Cash Flow, Dividends, etc.,
2. Update and maintain financial models
3. Perform financial analysis, i.e. ratio analysis
4. Perform Valuation analysis, i.e. financial forecast, model assumptions, valuation
5. Perform Risk analysis, i.e. stress test/sensitivity analysis

*
Write Economic/Industry/Company research reports

1. Write Economic/Industry/Company background information/description and keep up-to-date
2. Prepare data spreadsheets and charting in the reports
3. Draft paragraphs/sections/chapters of research reports
4. Update factual information and analysis periodically, i.e. Daily/Weekly/Monthly/Quarterly/Semi-annual/Annual research reports.
5. Report formatting

*
Company visit

1. Visit research-covered companies and interview management team; prepare company visit reports
2. Attend industry seminars/conferences and conference meetings; prepare meeting notes/reviews and presentation materials
3. Maintain interactions with client and research-covered industry/company contacts

Qualifications

* Highly numerate; highly analytical; business awareness; good spoken and written English, mandarin will be a plus
* Desktop PC Skills (Word, Excel, PowerPoint).
* Financial modeling skills using advanced Excel functions; VBA is a plus.
* Database/statistical analysis

Job
Account/Service Management

Primary Location
Malaysia-Kuala Lumpur

Organisation
Outsourcing for Accenture Clients (Services)

Schedule
Full-time]]> http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-Capital-Market-Research-Analyst-Job/708186/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-Capital-Market-Research-Analyst-Job/708186/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Digital Advertising Analytics Support Job (Kuala Lumpur, MALAYSIA, MY)
Description

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Job Description


You will be "go-to" person for all data related matters in the digital advertising operations. You will be performing regular analytics on data to ensure that the client has good knowledge of their operations. You will also be sharing new "insights" to clients regularly to ensure that they are always improving

Key Tasks

* Compile operations reports in accordance to timeline and standards
* Conduct regular data mining and analytics to determine new trends
* Maintain central data repository

Qualifications

Required Skills

Formal

* Deep knowledge on data mining
* Deep knowledge on marketing analytics, preferably in digital analytics
* Skills in SPSS or SAS
* Preferred skills in Excel VBA
* Able to interpret data analytics outputs

Informal

* Good communication and presentation skills
* Good client relationship skills

Education / Qualifications / Experience

* Minimum undergraduate degree
* To 3 years experience in a similar or supporting role
* Must be from data mining, research and advertising background
* Digital Media Industry experience preferred

Job
Marketing & Communications

Primary Location
Malaysia-Kuala Lumpur

Organisation
Outsourcing for Accenture Clients (Services)

Schedule
Full-time]]> http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-Digital-Advertising-Analytics-Support-Job/706611/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-Digital-Advertising-Analytics-Support-Job/706611/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Digital Advertising Operation and Digital Analytics Lead Job (Kuala Lumpur, MALAYSIA, MY)
Description

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Job Description


You will be responsible for managing all digital advertising and analytics operations in the organization. In cases where there are operational issues, you will need to ensure that these problems are resolved quickly to prevent negative impact to revenue generation

Key Tasks

* Ensure all reports are compiled accurately and on time
* Ensure the all advertising campaigns are executed in accordance to timeline
* Ensure that the new insights about end consumers are generated regularly
* Ensure all issues with advertising platforms are resolved

Qualifications

Required Skills

Formal

* Deep knowledge on online advertising operations
* Knowledge on usage of web analytics data
* Able to interpret data analytics outputs

Informal

* Client facing experience
* Strong leadership skills
* Good communicator

Education / Qualifications / Experience

* Minimum undergraduate degree
* 6 to 8 years experience in a similar or supporting role
* Online Advertising with an exposure to digital analytics
* Digital Media Industry experience essential

Job
Marketing & Communications

Primary Location
Malaysia-Kuala Lumpur

Organisation
Outsourcing for Accenture Clients (Services)

Schedule
Full-time]]> http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-Digital-Advertising-Operation-and-Digital-Analytics-Lead-Job/706614/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-Digital-Advertising-Operation-and-Digital-Analytics-Lead-Job/706614/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS SAP HR Functional Senior Analyst Job (Kuala Lumpur, MALAYSIA, MY)
Description

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

The Services workforce is made up of four groups: Client Operations, Project Based, Delivery Centers and BPO Businesses. Most of our people in Services are based long-term at a client location, an Accenture Delivery Center or, in some cases, an Accenture office.

We need people who can challenge conventional wisdom, offer unique perspectives and conceive more innovative solutions for our business.

Objective of position

* Utilise their SAP HR functional expertise to address incidents and problems escalated from the SAP Help Desk team. Design, build, configure, test and roll-out application fixes (change requests), according to agreed deadlines.
* Participates in Regional and Local Specific application enhancements and projects, as project team members. Design, build, configure, test and roll-out application enhancements and projects, according to agreed deliverables and deadlines.
* Work with the Applications Management teams, Development teams and Help Desk teams to ensure that services meet the terms of the Service Level Agreements with CLIENT.
* Provides mentoring and coaching to all Help Desk Analysts and junior SAP Applications Management Analysts. Responsible for ensuring that the junior Analysts demonstrate the required SAP application and business process skills.

Key
Responsibilities:


* Review information, incidents, problems and analysis collected and escalated by the SAP Help Desk team. Perform additional analysis of incidents and problems. Resolve the incidents and problems.
* Provide customer focus by ensuring that SAP HR Applications Management services are delivered to meet customer business needs and expectations.
* Ensures adherence to Corporate IT policies, guidelines, and procedures.
* Escalate incidents and problems, as necessary, to the appropriate team or vendor, while actively retaining ownership of the incident on behalf of the customer.
* Establish strong working relationships and understanding between the SAP Application Management team members, SAP Help Desk team and other support teams.
* Notify users of resolutions.
* Be aware of developments in the SAP HR application and service interruptions.
* Seek opportunities, develop and maintain knowledge of business processes, and SAP FICO/HR/Logistic functionality and configuration. Receptive to performance and developmental feedback.
* Evaluate application change requests for fixes and enhancements. Coordinate development of approved SAP FICO/HR/Logistic enhancement requests and application fixes with the SAP Technical Analyst team. Ensure the integrity of the regional application system and new business practices, processes and enhancements are understood by the SAP Applications Management team.
* Assist and support SAP Applications Management Team Lead in planning, coordinating, and ensuring timely and quality delivery of enhancements.
* Ensure that development efforts delivered by CSC are successful and on/under budget.
* Participate in Regional and Local Specific application projects, as project team members.
* Depending on project role and responsibilities, the SAP Functional Analyst may have to perform "As-Is" analysis, user requirements gathering, design "To-Be" processes, perform solution definitions, build/configure/test the SAP solution, train personnel and perform application roll-outs across the CLIENT group of companies.
* Review project deliverables and ensure quality. Ensure that the project develops sufficient documented knowledge capital to ensure that CSC can perform future support, maintenance and enhancements.
* Support the Transition Manager in ensuring that all functional and technical knowledge is captured. Identify and manage gaps in the Regional design. Ensure that the service delivery and operations team is fully trained to support the application. Perform job shadowing and go-live preparations.
* Maintains an understanding of customer Service Level Agreements.
* Deliver application support, application enhancement and developments within agreed service levels and budgetary guidelines defined in the CLIENT IT Service Level Agreement.
* Develop, implement, maintain, and ensure adherence to CSC IT support procedures.
* Develop and implement operational continuous improvement, service efficiency initiatives, application improvement, and application rationalization to better serve CLIENT business needs.
* Help with regular reviews and analysis of Problem Management data to highlight causes of frequent or high impact failures and suggest preventative action.
* Enter common solutions into the knowledge database and train the SAP Help Desk team to resolve these common issues.
* Maintain time sheets accurately and periodically.
* Share ideas and experience with team members and promote teamwork in problem resolution. Share best-practices and cross-train other team members in business process and SAP application management skills.
* Provide input into the career development and training of the SAP Help Desk personnel. Train and develop SAP Help Desk personnel into future competent and skilled SAP Support and operations personnel. Ensure that SAP Help Desk personnel have appropriate business process and SAP application knowledge. Monitor and evaluate performance and provide feedback.

Qualifications

* Experience in SAP recruitment is a definite bonus
* Ability to meet travel requirements, when applicable
* 3+ years relevant work experience
* Bachelor degree preferred

Professional Skill Requirements

* Proven ability to work independently and as a team member
* Ability to work creatively and analytically in a problem-solving environment
* Excellent leadership, communication (written and oral) and interpersonal skills
* Excellent customer service skills

Our people are our most important asset and as such we are continuously expanding our capability programs to provide you with opportunities to build and extend your professional, technical/functional and management skills. Continuous learning takes place through a broad variety of opportunities and type of work. Access to the latest technological innovations and Accenture's knowledge and expertise constitute a superb platform for your professional development. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your supervisor to determine what skills you need and how to build them.

Job
Recruiting

Primary Location
Malaysia-Kuala Lumpur

Organisation
Outsourcing for Accenture Clients (Services)

Schedule
Full-time]]> http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-SAP-HR-Functional-Senior-Analyst-Job/593534/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-SAP-HR-Functional-Senior-Analyst-Job/593534/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS HR Analysts Job (Kuala Lumpur, MALAYSIA, MY)
Description

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Most of our people in Services are based long-term at a client location, an Accenture Delivery Center or, in some cases, an Accenture office.

Objectives of the
Position

The role is responsible for providing quality HR processing support to the Business Groups by attending to and processing customer requests as assigned by the Team Lead/Function Lead accurately and in a timely manner, resolving queries and escalating operational issues to the relevant parties for resolution.

Successful applicants will specifically focus on ONE of the following functions:

* Salary calculation, payslip creation and distribution through email, provision of data for annual salary review/variable pay budgeting, payroll enquiries and problem resolution and payroll reporting.
* Providing Claims & Verification processing support to deliver all personal claims submitted by the employees of Business Groups in accordance to established claims policy,processes, and work procedures, for eg. create and maintain all claims related information, process and update Expenses Claims via ESS and manual claims document received in SAP system, and attend to CSC communication channels, eg.email and Helpdesk tickets.
* Personnel data updates, form processing, and the transactional aspects of the personnel date administration processes including employee contract administration, report generation, and effective document management service for HR related files.
* Time and Attendance administration activities, such as data entry and reconciliation, attending to and resolving time and attendance related enquiries and problems, as well as reporting.
* Providing quality 1st level HR support to the Business Groups by attending to and processing customer requests as assigned by the Team Lead/Function Lead, and resolving queries and issues, as well as to escalate operational issues to the relevant parties for resolution.

Qualifications

* Preferably graduate in Human Resource Management / Business Administration
* With around 1-2 years of relevant working experience.Fresh graduates are welcomed to apply.
* Preferably with experience processing outsourced HR for different countries of over 6,000 employees.
* Good customer service skills with an ability to handle multiple transactions and customer requests.
* Experience working in large and diverse team.
* Functional skills and experience to work with Microsoft applications (Words,Excel, Powerpoint)
* Required language(s): Bahasa Malaysia, English
* Preferred language(s): Chinese.

Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.

Job
Operations, HR Processes & HR Information Systems

Primary Location
Malaysia-Kuala Lumpur

Organisation
Outsourcing for Accenture Clients (Services)

Schedule
Full-time]]> http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-HR-Analysts-Job/702048/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://accenture.jobs2web.com/job/KUALA-LUMPUR,-MALAYSIA-HR-Analysts-Job/702048/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS